An angry email came in today from a site visitor. She went for the free downloads I give away on the homepage, then got furious that the site contains a sales pitch for my product. (Well duh, of course it does.) She thinks it should ALL be free - I should give the product away too!!!
During her next sales appointment I hope the prospect says, "Price? Are you kidding me? There's a price? I thought you were giving it away free!"